![]() The new unit worked fine and had some nice features my older unit didn't have. Buying a new unit was easier than trying to get the old - but perfectly functional - unit still going. Since it was out of warranty, I bought a new unit at the end of 2010, a TomTom XL 340TM. In the end, TomTom finally decided that maybe there was a fault with my 920. Meanwhile, the support forums were full of people having similar problems. The support ticket I opened sent me around and around, chasing solutions that never worked but consumed tons of time to try. Its help pages still thought there were no versions of Windows out past Vista. The worse thing was turning to TomTom for help. It wouldn't connect if I reinstalled any type of software or followed any type of procedure that TomTom suggested. It wouldn't connect with a Windows XP computer I tried. It wouldn't connect with my Windows 7 computer. I tried everything, sporadically, over the course of several months. I was ready to purchase new maps, but as it turned out, there was no way to get them into the device. It worked perfectly fine, but the maps were out-of-date. It was the second TomTom I'd owned, a high-end model. ![]() Maybe, just maybe, TomTom might even fix things.īack in 2010, I tried to update my then two-year-old TomTom 920. I'll share some of my pain, and you can nod in agreement. Worse, the company seems not to care about known problems.įor all of you TomTom owners feeling lost out there, come along. Can you actually update your device easily with new maps? When it comes to TomTom, that's a test it has failed for me with three different units, making me want to navigate elsewhere for my GPS needs. ![]()
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